Experimental. This is a proposed workflow. The monitoring endpoint and webhook delivery are not yet available in the Waterfall API. Supported channels and delivery details are still being finalized.
1. Choose the brand to monitor
Provide your company domain and, optionally, its LinkedIn URL. The proposed brand-mentions endpoint shows the setup and example result.
2. Receive mentions by webhook
The planned workflow sends new mentions to your webhook endpoint, including the post text, source link, channel, and available author details. Your integration can forward them to Slack, create a task, or add them to your CRM.
3. Read the post and follow up
Use the original post to decide what to do: answer a technical question, share feedback with your product team, or review the author’s company when a domain is available. A mention alone doesn’t tell you whether someone wants a sales conversation.
Author details may be incomplete. Keep the source link with each alert so your team can read the conversation in context.
